Receipt & Washing Instructions
We've decided to stop sending a big printed receipt with every order to save tons of paper & ink!
If you've purchased apparel with reflective on it machine wash in Cold/Cold or Warm/Cold water with gentle detergent. No bleach, no harsh stain removers. It's best to air dry athletic apparel to extend the life of the fabric & reflective (but if you must occasionally machine dry do so on a lower temp with no fabric softeners or sheets).
We will be happy to help you with your exchange or account credit. All returns must be authorized and approved in advance by RUSEEN, via email (preferred). Items must be returned within 15 days of receipt in new/unused condition and contain a note with an RA #. Shipping will not be refunded.
If you've purchased a clearance, closeout or limited edition garment there are no refunds or exchanges. There will be no refunds or exchanges for special order or customized apparel, work wear, race bibs, disposable jackets/pants/gloves or club apparel.
If you have other questions please see our FAQ page or email us for assistance.